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AA Hospitality Awards 2009 - 2010 The British Travel Awards 2009
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Seaham Hall, Lord Byron's Walk, Seaham, County Durham, SR7 7AG
Tel: +44 (0) 1915 161 400
Guestbook

Just a few of the comments that we have received recently from departing guests.
Anon

A Big Thank You ! - to everyone who has played a part in making our stay so special. We have loved Seaham Hall and its style, like we have never loved a place before. From the minute we booked on the phone and got the letter of confirmation, we had a feeling it was different - it felt more friendly than anywhere else. Nothing has disappointed us, EVERY member of staff we have met has been so friendly and yet still been professional. Even the cleaning lady in the spa at night had a smile form me.

We have to come back and we will !!!! soon !!!!!
Anonymous from South Shields

Absolutely Fabulous from beginning to end. Staff extremely helpful and friendly, cant wait to visit again.
Anonymous from Seaham

Couldn’t ask for better service from everyone. Everyone first class!
Anonymous from North Yorkshire

A very professional set up. The service, afternoon tea and breakfast were top notch, in all a very pleasant stay, would recommend to anyone.
Anonymous from Darlington

Style-good mix between modern and traditional giving luxurious feel. Staff were excellent, very warm, professional and friendly. Facilities and services were excellent really enjoyed our stay will definitely come back.
Anonymous from West Yorkshire

Had a lovely time. This was enhanced because of your exceptionally friendly courteous and helpful staff. The Ozone staff looked after us fantastically with our three year old son.
Anonymous from Middlesbrough

Superb!!! Outstanding room (we were so impressed with the penthouse) really friendly and helpful service from the moment we arrived to the moment we left. Wonderful food and spa experience. Staff a credit to the hotel. Can’t wait to come back!
Anonymous from Langley Park

From arriving through the door, first class service from everyone. No wonder the Hotel is highly recommended.
Anonymous

Wonderful time, staff very professional and polite. Room extremely comfortable
Anonymous from Teeside

Service first class, all staff very friendly and extremely helpful and courteous. Spa facilities were wonderful. A very enjoyable break which we will repeat very soon
Anonymous

Had a fantastic stay at Seaham. Wedding day was excellent. Staff were lovely and made us feel welcome.
Anonymous from Sunderland

Hotel was very welcoming; staff received us in a bright cheerful mood.
Anonymous

Fantastic!
Staff have been brilliant.
Anoymous

Fabulous Hotel, so individual. Great staff so helpful and friendly. Would recommend to all my friend and family
Anonymous from Northumberland

A truly enjoyable stay wouldn’t change a thing. Thanks
Anonymous from Newark

Staff fantastic,hotel out of this world!
Anonymous from Newton-le-willows

Every aspect of our stay has been fantastic. The staff and the facilities are of the highest quality
Anonymous from Clevend

The von Essen has a perfect hotel at Seaham Hall with service and style. We cannot fault. The staff are friendly and helpful at all times and the total relaxation theme worked very well in a perfect setting.
Anonymous from Seaham

Our end of term lunch was enjoyed by all. Our highlight was the tour around the Hotel and spa. We cant wait to come back again.
Anonymous from Murton

Came for afternoon Lunch in The White Room restaurant and really enjoyed our meal. We also had a tour around the Hotel which we really enjoyed.
Anomymous from Cumbria

A lovely Hotel, clean, tidy with exceptional staff. Have enjoyed the venue and spa.
Many Thanks
Anonymous from Cleveland

Very nice place, very pleasant and helpful staff.
Anonymous from Seaham

Delightful staff, Enjoyed the tour.
Anonymous from Darlington

A warm and friendly welcome by both receptionist and porter. Would recommend hotel to friends and colleagues. Room was fantastic especially the bathroom
Anonymous from Spennymoor

Very helpful and friendly staff. Excellent food
Anonymous from Durham

We appreciated the informality combined with the comfort and professionalism, Making for a truly relaxed stay!
Anonymous from Middlesbrough

Our anniversary spent here was perfect. The accommodation was fantastic and service was out of this world! The evening meal was properly one of the best we have ever had, made even more special by our waiters. A*
Anonymous from West Yorkshire

We had a wonderful experience, enjoyed by all, thank you for a lovely stay
Anonymous from Durham

An amazing hotel and spa, Wonderful food and lovely rooms but the very best thing was the friendly attitude of the staff, big smiles and time to talk. Very impressed
Anonymous from Newcastle Upon Tyne

Really excellent service. The best ever I think. Pleasingly informal but always conveyed with the impression of a person trying to give as many options as possible. Cheers for a great anniversary.
Anonymous from Durham

Thank you for making our first two nights of married life so wonderful, amazing room, lovely friendly staff and scrumptious food! We will be back to relive this great time we had. Huge thanks again.
Anonymous from Newcastle

Really enjoyed our wedding day.
Thank you so Much
Anonymous from Durham

Thoroughly enjoyed afternoon tea. Staff very friendly and helpful. We Will definately come back to stay.
Anonymous from Gateshead

Service is excellent! Staff are very friendly and helpful
Anonymous from Darlington

Had a really nice stay. The staff are friendly and helpful. The service has been excellent and I loved the style of the hotel. I would love to come back again.
Anonymous from Newcastle

Another memorable stay on our wedding anniversary. Qualities that we fell in love with 4 years ago at Seaham Hall remained as good-service friendly, personal touch Thank you very much to the whole team
Anonymous from Washington

Came for afternoon tea and did not want to leave. Food excellent- staff great
Anonymous from Stockton-on-Tees

We have enjoyed every minute of our stay with you; it has been the perfect retreat for us to celebrate our 1st wedding anniversary. The service has been superb. Thank you very much,
Anonymous from Newcastle

Excellent service received by all members of staff. Extremely helpful at all times.
Anonymous from Middlesbrough

Totally loved everything cant wait to come back
Anonymous from North Yorkshire

I thoroughly enjoyed my stay especially in the spa. A big thank you to the staff that made my time here even better.
Anonymous from Cramlington

Lovely friendly staff fabulous food and accommodation
Anonymous from Chester-Le-Street

Fabulous! Spa was very relaxing and facilities top class. Restaurant had great atmosphere and food was sensational. Gym tiring!! Staff exceptional.
Anonymous from Gateshead

Everyone has made us feel very welcome. We have had a fantastic break. Thank you.
Anonymous from York

Thank you for a lovely relaxing two days! Special thanks to all the staff.
Thanks again
Anonymous from Newcastle

Great meals, fantastic service and hospitality! Nice little touches. Attention to detail.
Anonymous from Yorkshire

What a treasure!
Two days have thoroughly restored me and my faith in pampering! I look 10 years younger.
Anonymous from Cramlington

I had a lovely overnight stay and spa time I felt so relaxed. All the staff was so friendly and helpful. Both the room and food were excellent
Thanks to all
Anonymous from Hartlepool

A very enjoyable stay. All staff very helpful from arrival to departure. Spa staff and facilities highly recommend
Anonymous from Newcastle

After a very warm greeting by the staff who were excellent, the experience continued to get better, the spa the white room and most importantly the staff who are a credit to Seaham Hall.
Anonymous from Durham

Very friendly given a wonderful welcome by staff, elegant ambiance and professional service
Anonymous from Durham

Excellent service! Please thank all the staff. Thanks to the waiters for there knowledge and help on the cheese selection with friendly and enthusiastic service.
Had wonderful treatments in the spa, best facial and massage ever!
Ozone- had excellent lunch and excellent service. Absolutely loved the complementary style
Anonymous from Scotland

Me & my new wife have had a wonderful honeymoon!
At an exquisite, most relaxing wonderful Hotel!! Taken care of by friendly, happy attentive staff it will be a shame to leave but determined to come back
Anonmous from Essex

Excellent in all aspects, complete relaxation and friendly staff
A perfect break for us
Thank you
Anonymous from Newcastle

Sensational food in the White room Restaurant, both presentation and taste.
Service throughout our stay was excellent.
White room Restaurant very stylish
Check in experience very professional
Anonymous from Cambridge

You have created a wonderfully relaxing atmosphere combined with the use of the spa the overnight package was good value. Breakfast in the room is an excellent touch.
All your staff have superb friendly manners
Anonymous from Belgium

All Staff are very kind and courteous Nothing is too much trouble.
What a wonderful surprise to find out we had been upgraded to the penthouse! Wow! We’ve had a ball.

Anonymous from Warrington

Staff was pleasant, affable and unobtrusive. Importantly they were “regional” we knew we were in the north east. Good ambassadors.
Anonymous from North Yorkshire

The style and ambience of the Hotel and spa was beautiful, just what two stressed people needed. The restaurant and bar service has an excellent choice of food.
Friendly and helpful staff both in the Hotel and spa made it a memorable stay.
Anonymous from South Shields

First class from start to finish, the spa treatments, dinner in the White room Restaurant all were brilliant. The staff were friendly cheerfully courteous.
Well done. We will certainly come back soon.
Anonymous from Cumbria

Service was outstanding in The White room Restaurant and serenity spa.
Such a wonderful place to stay.
I hope I am back soon!
Anonymous from Darlington

Wonderful stay with hospitable staff.
Top class accommodation
Will return
Anonymous from Washinton

Service excellent!
Room excellent
Friendly staff
Very pleased
   
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