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Best Customer Service

Spa Receives Good Spa Guide Award

 The Good Spa Guide Awards 2018, in association with Temple Spa, showcases sheer excellence in the UK’s spa world. The Serenity Spa are proud to announce that we recently took home the award for ‘Best Customer Service’.

Our team work so very hard to ensure we provide the highest standard of customer service as possible, and we know that our staff and team love to work toward providing you with exceptional service so that you have an enjoyable experience with us, which is why we wanted to share with you the exciting news of winning the award for Best Customer Service.

Helen Coulon, Spa Director accepted the award on behalf of Seaham Hall and commented “This award makes everything we do worthwhile. To know that the high standards we adhere to, and the consideration and warmth we show to our guests is recognized and appreciated, is wonderful.”

We really love the fact that we can celebrate and share this news with you and we’re thankful for those of you who took the time to vote for us, without you we wouldn’t have been able to proudly accept this award.

To experience the award wining customer service provided by the team alongside an exceptional spa experience, click here to find out more information on current spa offers and treatments, or call us on 0191 516 1400 and speak to a team member

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This great location overlooking the sea and the wonderful coastline is the perfect place for fresh air walking. Seaham Hall brings luxury to this location with it's many interesting features, facilities and attention to detail. More grand than modern, it offers both formal and informal dining and it's spa has a wealth of options second to none.

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COVID UPDATE: Seaham Hall and Serenity Spa remain closed until further notice.

In line with the new regional restrictions, we are saddened to announce Seaham Hall and Serenity Spa remain closed until further notice. Read our FAQs for all the latest information on the new restrictions.

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Seaham Hall, Lord Byron’s Walk, Seaham,
County Durham, England, SR7 7AG
0191 516 1400 | hotel@seaham-hall.com

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Seaham Hall, Lord Byron’s Walk, Seaham, County Durham, England, SR7 7AG

0191 516 1400 | hotel@seaham-hall.com |
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