Seaham Hall
Skip to primary naivgation Skip to content
  • Spa
  • Specials
0191 516 1400 *
  • Gift Vouchers
Accommodation Spa Table

Meet your spa butler, Ann

Think Pink, Think Butler – Meet Ann

Smiling faces are at the heart of Seaham Hall which is why we are renowned for our customer service and spa experience, as part of our Think Pink, Think Butler campaign we wanted you to get to know the smiling faces behind the service and one of those people is Ann, our Poolside Butler.

The grandmother of 9, who also knows how to ‘Floss’ says that her favourite part of her job is interacting and engaging with the clientele every day, making them feel good and making them smile. After four and a half years working at Seaham Hall Hotel and Serenity Spa Ann still refers to herself as the ‘smiler’. When we sat down with her we asked her if she could describe her job in one word she simply replied “happiness”. Ann loves her job and it’s clearly reflected in the service and work she carries out in her day to day role, so what better word could she use!

As a sufferer of Asthma, Ann tells us that her favourite spa facility is the Salt Sauna, as it helps to clear her chest and airways and finds it has so many health benefits for her, the salt air helps improve her respiratory condition.

To get a better idea of Ann and her interests alongside her self-confessed smiley persona, we asked her what’s on her bucket list, but what would be at the top of a bucket list of someone who’s travelled most parts of the world, including Mexico and all of the Caribbean Islands, more than once?  Well. A camel ride! And a visit to a Medina in Morocco, Ann tells us she’s never ridden a camel before and would love to do this while visiting the vibrant, North African country of Morocco.

Typically, a day for Ann as a Poolside Butler is very eventful, there’s always something happening and keeping her on the move, whether it’s speaking to guests and members or being kept busy by making the sure the staff are just as happy as the guests, she always strives to make sure everyone is as happy as possible. Ann and her infectious personality love to be kept busy and on her feet, this is why she’s so happy in her role and continues to provide outstanding customer service to all of our guests and members.

Here’s to another 4.5 years of service and to keeping our guests and members smiling!

If you’ve had great customer service from Ann or any other member of our Poolside Butler’s you can vote for us on Good Spa Guides Best For Customer Service Award

 

Previous post
Next post

Find out more about Seaham Hall

Time to escape?

Get in touch

This great location overlooking the sea and the wonderful coastline is the perfect place for fresh air walking. Seaham Hall brings luxury to this location with it's many interesting features, facilities and attention to detail. More grand than modern, it offers both formal and informal dining and it's spa has a wealth of options second to none.

Phillip M, Marrakech

Get the latest offers from Seaham Hall

COVID UPDATE: Seaham Hall and Serenity Spa remain closed until further notice.

In line with the new regional restrictions, we are saddened to announce Seaham Hall and Serenity Spa remain closed until further notice. Read our FAQs for all the latest information on the new restrictions.

Find out more

Seaham Hall, Lord Byron’s Walk, Seaham,
County Durham, England, SR7 7AG
0191 516 1400 | hotel@seaham-hall.com

  • Sleep
    • Sleep
    • Junior Suite
    • Executive Suite
    • Garden Suite with Hot Tub
    • Garden Suite with Wood Fired Hot Tub
    • ADA Lovelace Suite
    • Penthouse
    • Sleep Specials
  • Spa & Pampering
    • Spa & Pampering
    • Treatments & Therapies
    • Spa Facilities
    • Spa enquiries
  • Spa Memberships
    • Spa Memberships
    • Class Timetable
    • Spa Membership Enquiries
  • Dine With Us
    • Dine With Us
    • The Dining Room
    • Ozone
    • Afternoon Tea
    • Dining Enquiries
  • Weddings
    • weddings
    • Wedding Packages
    • Suppliers
    • Wedding Gallery
  • Occasions & Events
    • Occasions & Events
    • Meetings
    • Team Building
    • Event Spaces
    • Event enquiries
  • Our Story
    • Our Story
    • Location & Contact Us
    • About Us & History
    • Things To Do
    • Gallery
    • Blog
  • Residences
  • Coronavirus Update
Gift vouchers
Accommodation Twilight Table

Seaham Hall, Lord Byron’s Walk, Seaham, County Durham, England, SR7 7AG

0191 516 1400 | hotel@seaham-hall.com |
© 2021 Seaham Hall. All Rights Reserved.
  • Access statement
  • Going green
  • Careers
  • Privacy policy
  • Accommodation at Seaham Hall

    Make a booking